Stephanie Zakariasen

Stephanie has been with Advance for over 12 years, with six years as a FS Customer Service Supervisor before moving into her current role as a Relationship Manager. She started in invoicing and worked her way up through the department, from payroll to CSR to supervisor. This experience gave here a deep understanding of how all the different aspects of the business function, which enables her to help her clients with a wide variety of questions and requests. She loves problem solving, and doing the research to figure things out, and this role offers a lot of opportunity for that – it’s constant learning and growing, which keeps things fresh and interesting.

“I really focus on the Paychex values of Partnership and Service, as we have an amazing team here, always willing to help each other out and work collaboratively to solve problems, and customer service is the main goal of that teamwork. I enjoy working with my clients, building relationships and trust, and being a solid partner they can count on.”

She loves traveling, and has lived in or visited over 20 countries. She spent four years living in Europe, most of it in France: “I loved the time there. The food, architecture, art and languages are all very appealing to me, but ultimately there’s nothing like home and I came back to the US a few years before moving to Cleveland.” Her family origins are Scandinavian, so her two most recent international trips were see the glaciers, waterfalls, lagoons, and fjords of Norway and Iceland. She is married with two 3.5-year-old twins running around and talking up a storm.

Favorite food: cheese (especially triple-cream French cheeses, lol)

Favorite movie: Princess Bride or Inception

Favorite hobby: reading and traveling

Read Insights from Stephanie Zakariasen

  • The Practical AI Playbook for Staffing Firm Leaders
    In this webinar replay, marketing and AI expert Jeff Staats offers a free educational webinar designed specifically for staffing firm leaders who want to leverage AI with confidence—not confusion. In this webinar recording, you’ll learn how to cut through the noise and identify practical ways AI can help your team work smarter, improve efficiency, and…
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  • Disaster Recovery Team

    The Calm Before the Storm: Financial Preparedness for Hurricane and Wildfire Seasons
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
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  • FEMA & Utility Staffing Contracts: Financial Best Practices
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
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  • Managing Cash Flow During Disaster Staffing Surges
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
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  • typing at a computer

    How to Calculate the Ideal Working Capital Ratio for Staffing Firms
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
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  • Net 30 vs. Net 60 vs. Net 90: How Payment Terms Impact Staffing Agency Growth
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >

  • 7 VMS Features Staffing Firms Should Actually Use
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >

  • When Should a Staffing Agency Outsource Its Back Office?
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >
  • Business meeting discussing economic outlook and cash flow strategies for staffing agencies.

    How Economic Uncertainty Is Changing Cash Flow Planning for Staffing Agencies
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >
  • employees-deciding-to-outsource-back-office

    How Back Office Infrastructure Impacts Staffing Agency Growth
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >

  • Best VMS Software for Staffing Firms: What to Look For
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >

  • In‑House vs. Outsourced Back Office: Cost, Risk & Scalability for Staffing Firms
    Staffing firm owners have, on average, about 15 million things on their plate. It’s no wonder marketing sometimes takes a backseat. With lean staff and budgets, and time constraints, it’s often the first thing to get cut. You’ll get more business, you might think, by just focusing on sales.
    Read More >