Licenses

Money transmission services are provided by Paychex Holdings, LLC in the following jurisdictions.

Information regarding licensing can be found on the NMLS consumer access website, www.nmlsconsumeraccess.org.

Paychex Holdings, LLC (NMLS ID 1764512)

Jurisdiction

License Type

License Number

Disclosure

Arizona Money Transmitter 0950430 See Below
Arkansas Money Transmitter 115749 See Below
Colorado DOB Money Transmitters 500143 See Below
District of Columbia Money Transmitter MTR1764512
Idaho Money Transmitter MTL-260
Iowa Money Services 2018-0149
Minnesota Money Transmitter MN-MT-1764512 See Below
Nebraska Money Transmitter NMLS ID 1764512
New Hampshire Money Transmitter 22665-MT
North Dakota Money Transmitter MT103403
Oklahoma DOB Money Transmission OKDOB001
South Carolina AG Money Transmitter NMLS ID 1764512
South Dakota Money Transmitter 1764512.MT
Texas Money Transmitter 3161 See Below
Utah Money Transmitter 163

Arizona

Money transmission services are provided by Paychex Holdings, LLC. If after contacting Advance Partners customer support at 216-831-8900, you feel your complaint is unresolved, please direct your concern to the Arizona Department of Insurance and Financial Institutions at:

Financial Services Consumer Service Section

Arizona Department of Insurance and Financial Institutions

100 N 15th Ave, STE 261, Phoenix AZ 85007-2630

File a Complaint- Financial Institution or Enterprise | DIFI (az.gov)

 

Arkansas

Money transmission services are provided under AR Code § 23-55-608 by Paychex Holdings, LLC. located at 911 Panorama Trail S., Rochester, NY 14625.

If after contacting Advance Partners customer support at 216-831-8900, you feel your complaint is unresolved, please direct your concern to the Arkansas Securities Department at:

1 COMMERCE WAY, SUITE 402

LITTLE ROCK, ARKANSAS 72202

TELEPHONE: (501) 324-9260

File A Complaint – Arkansas Securities Department

 

Colorado

COLORADO DIVISION OF BANKING

COLORADO MONEY TRANSMITTERS ACT

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY ALL complaints must be submitted in writing. Please fill out the Complaint Form

provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking

1560 Broadway, Suite 975

Denver, CO 80202

email: DORA_BankingWebsite@state.co.us

website: banking.colorado.gov/industry/money-transmitters

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

 

Minnesota

At Advance Partners, the safety and security of personal and account information are among our top priorities. Periodically, Advance Partners, our parent company Paychex, and other associated entities become aware of fraudulent schemes that may impact its customers. As such, Paychex will provide an update of trends, within the Security section of its website. Furthermore, should a client ever gain knowledge that its login information has been compromised, they should contact the Fraud Department immediately.

The Fraud Department may be contacted at 216-831-8900.

 

Texas

Money transmission services are provided by Paychex Holdings, LLC. If after contacting Advance Partners customer support at 216-831-8900, you feel your complaint is unresolved, please direct your concern to the Texas Department of Banking at:

Texas Department of Banking

2601 North Lamar Boulevard

Austin, TX 78705

1.877.276.5554

https://www.dob.texas.gov/